Jacqui Myslinski on Simplifying Life for Busy Working Dads
Key Takeaways
- Jacqui Myslinski explains that business operations principles can be applied at home to simplify family life and reduce daily stress for working dads.
- Standardization does not kill creativity; instead, it provides guardrails and protects mental bandwidth by eliminating the need to repeatedly answer the same questions.
- When you find yourself constantly reacting and feeling overwhelmed by small frustrations, it is a sign that you need to implement structured systems.
- Starting small with your systems—such as creating a predictable weekend cleanup routine or planning meals in advance—prevents decision fatigue.
- Clear expectations and simple routines encourage kids to build independence without overwhelming the entire family.
For many busy working dads, life doesn't feel overwhelming because of one big problem. It feels overwhelming because of dozens of small frustrations that quietly pile up every day.
Jacqui Myslinski has spent her career helping businesses create better systems, but the same principles she uses to simplify operations at work have transformed the way she and her family approach life at home. From reducing daily stress to setting clearer expectations with kids, Jacqui believes the right systems create more freedom.
Jacqui shares how to:
- Identify the recurring frustrations that create unnecessary stress
- Build simple systems that reduce mental load at home and make busy weeks feel more manageable
- Set clear expectations with kids instead of assuming they'll "just know"
- Create routines that encourage independence without overwhelming your family
- Replace constant reactions with intentional habits
- Make work life balance feel more manageable through small, consistent improvements
Jacqui offers a practical perspective for busy working dads navigating fatherhood, work life balance, parenting, meaningful work, and the everyday realities of balancing family, career, and home.
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Frequently Asked Questions
Who is Jacqui Myslinski?
Jacqui Myslinski is the founder of Productivity Nerd Consulting, an operations specialist, and a self-described recovering perfectionist who helps businesses and families create systems that reduce mental load.
How do systems and SOPs protect creativity?
Systems provide a framework and guardrails for repetitive tasks so you don't waste energy and context-switching on minor issues, freeing up mental space for creative thinking.
How can busy working dads stop being reactionary?
Dads can start by identifying the daily frustrations that cause the most stress and building one small, manageable routine or mini-system to address that specific pain point.
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Jacqui: The first time I had them
clean their room, they're like,
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"Mommy, my room's clean." And I walk
in, I'm like, "The hell it is." Like,
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"What do you mean your, your room's
clean?" And I realized, like, I didn't
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set the expectations clear enough.
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And the same thing at work.
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Like, somebody could, I don't know, maybe
you've got a, a new junior copywriter
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and they're writing, like, blog posts,
and they'll be like, "Okay, it's done."
00:00:19.424 --> 00:00:22.704
Like, well, no, like,
it, it, it's, it's not
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Welcome to Gap to Gig, the show for
dads navigating the in-between season
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when work, identity, and priorities
start asking different questions.
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Here we talk about what that
season looks like and how to
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move through with intention.
00:00:39.032 --> 00:00:41.912
Michael: I'm your host Michael Jacobs,
and today's guest is Jacqui Myslinski,
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founder of Productivity Nerd Consulting.
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She's a self-described recovering
perfectionist, productivity nerd,
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and the operations whisperer you
didn't know you needed until you're
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drowning in Slack threads at 10:00 PM.
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Jacqui helps entrepreneurs and
teams create systems and processes
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that actually work, not the kind
that handcuff creativity, but the
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kind that free up mental space so
we can focus on what matters most.
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Jacqui, welcome to the show.
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I'm so glad you're here.
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Jacqui: Hey, Michael, thank you.
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Michael: I appreciate you being here.
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So, you've built your career around
helping people bring order to chaos.
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What first kind of pulled you toward
the world of systems and productivity?
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Jacqui: You know, my first job out of
school, I worked for a really, really
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small company based out of Germany, and I
wore a sales hat and a marketing hat, and
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there was so much to do and, like, just
no really standard way of doing things.
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And I just found that every job I
had after that was really, really
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similar, and it, it drove me nuts.
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You know, I was always the person who
had, like, my closet's got labeled
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bins for everything, l-, and just
organization has always been my thing.
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And
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Michael: what
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Jacqui: really got me started in
this is back in 2014, my dad and I
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opened a brewery, and it was really
the first time that I had stepped
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into entrepreneurship, and we didn't
know what the hell we were doing.
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And we were a really, really small
team, and if somebody was out, like if
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the brewer was sick, we were screwed.
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Like, nobody knew what to do.
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So, I
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Michael: started
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Jacqui: following people around with
clipboards, writing down what they
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did, like, like a very rudimentary SOP.
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Like back then, we really didn't have
Notion or project management tools.
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You know, I hadn't really been
exposed to them yet, so I had a
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three-ring binder with this is
h-, what you do to fill a keg.
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You know, this is what you do
to open up the, the tap room in
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the morning, things like that.
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And because the, the chaos was,
we lived the chaos firsthand.
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Michael: And
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Jacqui: just, I'm drawn to fixing stuff.
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Michael: So,
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Jacqui: if, if it didn't hap-, if,
if we didn't have those step-by-step
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instructions, like I said, if people were
sick or somebody else had to come in and
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fill in, like, nobody knew what to do.
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So for me, it was a natural thing to
try to create that order and, and the
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instruction manuals and things like that.
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And then, you know, after, after the
brewery, that could be another story,
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I was an operations manager for a
marketing agency, and the same thing.
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Like, I walked into, it's like the
same shit show in a different wrapper.
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You know, I was in charge of onboarding
new hires, and no, there, nobody was
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ever onboarded the same way, which I'm
sure a lot of people can relate to.
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So, I had to come up with an
onboarding, like, standardized
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thing, and then the next thing, and
then the next thing, and then I was
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working for a consulting company.
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And, again, I just dove into the, like,
nobody does anything the same way.
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So how do we manage people when
everybody works their own way?
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How do I seek help from somebody
if the, my boss does it differently
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than what I was told to do?
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And it just, I was seeing this
over and over and over and over and
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over again, and I'm like, I, I am
naturally inclined to help solve these
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problems, and that sounded way too
cliche, but naturally inclined to,
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like, go in and help organize things.
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And that's just, I ended up getting
laid off from the consulting company and
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started, started the business Productivity
Nerd and might do a rebrand soon, but
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the, the name was fitting, fitting
at the time and really describes just
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Michael: Sure.
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Jacqui: who I am at my core.
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Michael: Sure.
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Yeah, I, I can totally relate.
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Like, you and I are both
systems people, right?
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We both want processes and procedures
to help us get from point A to point
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B so that we can replicate and kind of
bring some order to the chaos of everyday
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life or even more complicated things.
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But that doesn't necessarily
mean that we can't be creative,
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too, in the process, right?
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And you've said that standardization
doesn't kill creativity,
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that it actually protects it.
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Can you kind of unpack that idea for
us of like, for, particularly for
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people who might still resist structure
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Jacqui: Yes.
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Michael: and SOPs and
things of that nature?
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Jacqui: Yeah, 'cause that's resistance
that I get a lot, especially with,
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with bigger companies or with startups.
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You know, startups will say, you know,
"I, we're, we're too, we're too new,"
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and I feel like that's an excuse.
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Yeah, we're, we're, we're too new.
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We move too fast, or y-, with may-,
maybe marketing agencies, you know,
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s-, systems are going to stagnate
our product or our creativity.
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And I get it.
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I, I get where they're coming from, but
the lens that I look through is that if
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there is, if there's a, if, if there's
a question that you have to answer,
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maybe from either from a peer or from a
direct report, you know, more than th-,
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two or three times, you know, that needs
to be standardized because the time and
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the band-, and we, we all know the the
bandwidth context switching takes, right?
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So if we're in the middle of, if,
of a literal creative task and we're
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brainstorming or we're, we're designing
something, and then that focus gets
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broken to go answer a question where,
I mean, you know, too, as a manager,
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like, you know, you sit there and
you're just like, "How many times do I
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have to fucking answer this question?
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Like I've, I've answered this 17
times already this week." And that's
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where, I mean, the systems are pre-,
protecting our, our flexibility and
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creativity because if there is a, a
system expe-, well, in a perfect system,
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you know, expectations are set, they're
documented, and yes, you may have to
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be interrupted, but then you could
tell that person, "Go look it up here.
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The thing you're doing is documented.
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Go find it here." And then you're
not getting derailed from whatever
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you were doing for 30 minutes.
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You can then quickly get back to the
creative, the thing that you were
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doing that you needed that either
defocus or, or creative thinking for.
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So that's really what I mean is
that it, it gives us guardrails.
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It, it sets expectations, which is a
huge, huge thing that I hammer home,
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whether it's with my kids, since we
are talking about parenting, too.
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You know, setting expectations,
communication, and when all of
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those things make up a system.
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'Cause I know people think systems and
they think rigidity and, and militant,
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and it, it sets a framework, guardrails
to give us the freedom to do other things
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because then our brains are working less
on the repetitive things that tend to take
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up too much of our time and bandwidth.
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Michael: Right.
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Yeah.
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I mean, to me it's like the systems
are there to support, right?
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That is so that you can focus on
the things that are most important
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to what you're building or what
you want to be doing, right?
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And so,
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Jacqui: Yeah.
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Michael: again, like you said,
whether that's at work or at home,
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having those systems in place allows
you to be able to focus more on the
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things that are of greater importance
or of greatest importance, right?
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Instead of getting sidetracked by, "Oh, I
need to show somebody how to do this for
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the three millionth time." Or even just
for yourself of like, "Oh, how did I, how
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do I edit this thing?" Or, "How do I,"
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Jacqui: Yeah.
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Michael: "right, fill out, you
know, complete this task?" Like,
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"How did I do it last time?
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How do I do it consistently so that I can
get through it more efficiently and not
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only do it right, but be able to then do
it in a way that motivates you to, to go
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on to the next thing and to accomplish
more than what you normally could have?"
00:08:03.148 --> 00:08:10.208
The, the, the structure isn't
there to necessarily constrain you.
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Jacqui: Mm-hmm.
00:08:11.560 --> 00:08:11.660
Oh, absolutely.
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Michael: In a way it constrains,
you know, because it keeps you on a
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path, but it's not there to constrain
your creativity, it's there to
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support what you're building, right?
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They are support systems, not constraints
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Jacqui: Mm-hmm.
00:08:25.694 --> 00:08:26.464
Oh, absolutely.
00:08:26.464 --> 00:08:30.364
And even right now I'm a solo
operator and like I, I tell
00:08:30.364 --> 00:08:32.004
everybody, like my brain sucks.
00:08:32.064 --> 00:08:34.354
If I don't write something
down, I don't remember it.
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And as a, as a quick example, like
on, on my website, like I use HubSpot
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to manage the website, and any time
I have a free download or a new
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webinar, like I gotta create a landing
page and there's a form, and then
00:08:45.574 --> 00:08:47.054
there's, there's all these things.
00:08:47.054 --> 00:08:50.504
And I, I learned the first time
I did it, like there was an order
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of operations just at least within
HubSpot, that if I did the things in
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the right order, it made it much easier.
00:08:57.464 --> 00:09:01.244
And then the second time I went to do it,
it was like six months later and I forgot.
00:09:01.674 --> 00:09:04.864
And I'm like, "Well, shit, if I wrote
it down the first time it would've
00:09:04.864 --> 00:09:09.034
saved me." And then of like, I mean,
we'll get into this, but like I, I,
00:09:09.124 --> 00:09:12.094
project management, you know, I geek
out on that, too, so then I made myself
00:09:12.094 --> 00:09:15.584
like a task template with all the
things and the links to all the places.
00:09:15.594 --> 00:09:19.144
And that's where sometimes people, too,
they're like, "Ugh, I don't wanna take
00:09:19.144 --> 00:09:24.204
the time to document those things."
But at least for me, and me just being
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one person, it saves an insane amount
of time, brain power, remembering
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frustration when I can just go to
the, the document I wrote for myself
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and go, "Aha." Look, it's that easy.
00:09:35.804 --> 00:09:38.244
There's links to
everything, and there we go.
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Save time.
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Michael: Yeah, absolutely.
00:09:39.858 --> 00:09:45.988
So then you seem to have a pretty good
handle on like when you need to document
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things and when you can't keep winging it.
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Because I think for a lot of dads
like myself, it's easy to get
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trapped in being busy, right?
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And when we get busy, we tend to
quote-unquote "wing it" more, right?
00:10:02.078 --> 00:10:03.048
We don't just like,
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Jacqui: Mm-hmm.
00:10:03.778 --> 00:10:06.518
Michael: We don't have the structures
in place yet, and so we're just like,
00:10:06.578 --> 00:10:09.998
"Alright, we're just gonna keep, alright,
we'll figure this out as we go along."
00:10:10.504 --> 00:10:10.964
Jacqui: Mm-hmm.
00:10:11.008 --> 00:10:12.538
Michael: At some point,
though, that doesn't work.
00:10:12.608 --> 00:10:16.118
How can someone tell when they've
reached that point where winging
00:10:16.118 --> 00:10:20.368
it no longer works and they need to
put some sort of structure in place?
00:10:21.472 --> 00:10:22.372
Jacqui: It's a feeling.
00:10:22.532 --> 00:10:27.032
For me, it, it's a feeling of what, if
it's work, like if at the end of the
00:10:27.032 --> 00:10:30.552
week, like, or at the beginning of the
week, if I set out goals for myself
00:10:30.552 --> 00:10:34.222
and at the end of the week I look back
and I go, "What the hell did I do?"
00:10:34.232 --> 00:10:37.112
Like you said, I was so
busy, but what did I do?
00:10:37.812 --> 00:10:41.342
That to me is like, okay, I am
winging it and I need more structure.
00:10:41.802 --> 00:10:43.412
Or same thing like at home.
00:10:44.272 --> 00:10:47.662
We, we in our house have
established with the boys, my
00:10:47.662 --> 00:10:49.002
boys are how old are they now?
00:10:49.032 --> 00:10:49.592
Seven and eight.
00:10:50.282 --> 00:10:52.692
And like Saturday morning is cleanup day.
00:10:53.082 --> 00:10:57.082
And I try to mimic things that they do
at school too, because my kids know at
00:10:57.082 --> 00:11:01.302
school like, "Oh, when we first get in
we do this, and then, then special is
00:11:01.302 --> 00:11:03.782
from this time to this time, and then
we come back and then we unpack and
00:11:03.952 --> 00:11:07.712
pass," and like they can rattle off
their routine at school like better than
00:11:07.732 --> 00:11:09.202
like I can remember my own calendar.
00:11:09.502 --> 00:11:13.262
So I try to tap into those things
when I'm consulting with clients
00:11:13.272 --> 00:11:14.902
about routines, but also at home.
00:11:14.902 --> 00:11:20.352
So we try to d-, we, we try, say,
even that I, we even don't stick to,
00:11:20.402 --> 00:11:24.032
to it perfectly, but we try to do
like Saturday morning is cleanup day
00:11:24.062 --> 00:11:26.202
and they, they have their checklist.
00:11:26.292 --> 00:11:29.562
You know, try to make it a s-,
a system, an appropriate system
00:11:29.562 --> 00:11:32.852
for a seven and eight-year-old,
but you've gotta clean your room.
00:11:32.972 --> 00:11:34.022
They've got a checklist.
00:11:34.242 --> 00:11:37.542
They've gotta, whoever, one of
them takes, cleans the bathroom.
00:11:37.542 --> 00:11:38.102
They do this.
00:11:38.132 --> 00:11:43.672
And then so talking about like when do we
need to not wing it, if let's say Sunday
00:11:43.672 --> 00:11:47.812
night comes around and like the house
is still a disaster or I didn't make my
00:11:47.822 --> 00:11:51.242
shopping list to, for food shopping for
the week and I go, "Well, shit, like I
00:11:51.242 --> 00:11:54.752
didn't get anything done that I wanted
to," again, I look back and I'm like,
00:11:54.752 --> 00:11:59.762
"Okay, I need more structure," because
I had expectations or I had, in my head
00:11:59.762 --> 00:12:04.402
I had a plan and the plan, when I look
back, it didn't, didn't work out that way.
00:12:04.892 --> 00:12:08.752
That to me is just a good gut feeling,
like a litmus test of, okay, like,
00:12:08.842 --> 00:12:12.282
we need some, we need some type
of structure or a system in place.
00:12:12.442 --> 00:12:13.622
Michael: Yeah, absolutely.
00:12:13.972 --> 00:12:20.442
And I think like it's easier
said than done to get started
00:12:20.442 --> 00:12:21.312
with the system, right?
00:12:21.342 --> 00:12:21.862
Like it's
00:12:22.182 --> 00:12:23.012
Jacqui: Absolutely.
00:12:23.162 --> 00:12:24.512
Michael: not that hard
to build a system, right?
00:12:24.532 --> 00:12:26.852
And you can always refine
your system, right?
00:12:26.882 --> 00:12:31.942
What you start with you think is perfect,
but you know, you, you realize is the
00:12:31.942 --> 00:12:34.902
more you go through it, the more times
you repeat it, you can figure out where
00:12:34.902 --> 00:12:36.302
the efficiencies are, where they aren't.
00:12:37.362 --> 00:12:37.732
Jacqui: Mm-hmm.
00:12:37.742 --> 00:12:44.872
Michael: But I think oftentimes we
get overwhelmed with what we think
00:12:44.872 --> 00:12:47.912
needs to get done, right, when
trying to build these systems, and
00:12:48.542 --> 00:12:48.842
Jacqui: Yeah.
00:12:49.002 --> 00:12:52.702
Michael: it causes us to
be more reactionary, right?
00:12:52.722 --> 00:12:55.822
Whether that's at work or at home.
00:12:56.592 --> 00:13:01.452
And like, for you, it sounds like
weekends come and because you have this
00:13:01.452 --> 00:13:04.612
system in place, it helps you feel a
little bit more in control of like,
00:13:04.622 --> 00:13:09.002
okay, we're at least gonna kind of
reset the house to some degree, right?
00:13:09.442 --> 00:13:09.949
Jacqui: Mm-hmm.
00:13:10.212 --> 00:13:11.182
Michael: By, by doing
some cleanup time, right?
00:13:11.572 --> 00:13:16.342
I mean, yeah, you're not creating
a five-star hotel experience every
00:13:16.402 --> 00:13:20.792
Saturday morning with your kids of like
everything is, you know, perfect corners
00:13:20.822 --> 00:13:22.342
tucked in on the beds and all that.
00:13:22.342 --> 00:13:26.882
But like you are, right, but you're
setting a stage for like how you want
00:13:26.892 --> 00:13:30.602
to, you know, enter the, the next week.
00:13:30.812 --> 00:13:36.722
And I think my guess is that it
helps you not react so much in the
00:13:36.722 --> 00:13:42.002
moment of like, it's one less thing
to, that could potentially feel
00:13:42.002 --> 00:13:47.492
overwhelming because you've controlled
this one aspect of your life.
00:13:48.072 --> 00:13:49.712
And, yes, there's
flexibility in that control.
00:13:49.712 --> 00:13:54.192
So I'm not saying it's like, you know,
this has to be black and white, like this
00:13:54.192 --> 00:13:55.512
is exactly how it's going to go, right?
00:13:55.632 --> 00:14:01.132
There's some flexibility in your
system, right, but there is a way to
00:14:01.602 --> 00:14:06.042
prevent you, to kind of set yourself
up for more success for the following
00:14:06.042 --> 00:14:11.002
days and not react so much in the
moment 'cause I feel like oftentimes
00:14:11.002 --> 00:14:16.592
as parents, it's easy for us to react,
whether it's at work or at home, because
00:14:16.592 --> 00:14:18.072
there's just so much going on, right?
00:14:18.072 --> 00:14:18.882
We're overwhelmed.
00:14:19.264 --> 00:14:19.644
Jacqui: Yeah.
00:14:19.662 --> 00:14:24.102
Michael: And you know, for you, I think
it's, you know, one step that you take
00:14:24.102 --> 00:14:27.632
to feel more in control is to have these,
this Saturday morning routine, right?
00:14:28.422 --> 00:14:32.862
What do you recommend for parents who
feel like they're constantly reacting?
00:14:32.862 --> 00:14:36.382
Like, what is one small first
step that they can take towards
00:14:36.552 --> 00:14:37.732
feeling more in control?
00:14:39.200 --> 00:14:41.550
Jacqui: Yeah, this is, this is a good one.
00:14:42.940 --> 00:14:47.810
Yeah, we can start with the parent
lens, but I, I, anytime I'm trying to
00:14:48.240 --> 00:14:52.750
determine like, okay, am I gonna take
the time to set some guardrails in place
00:14:52.770 --> 00:15:01.866
is, is what I like to think of, like,
what is w-, either what thing is maybe,
00:15:01.886 --> 00:15:05.446
so as parenting, if we're reacting,
like what do I find myself reacting
00:15:05.466 --> 00:15:10.526
to most often or the most extreme to?
00:15:11.806 --> 00:15:14.796
And I don't know why lately,
but the damn kids are like doing
00:15:14.806 --> 00:15:16.161
these bottle flips all the time.
00:15:16.856 --> 00:15:20.026
I know there's nothing I can do about
it, but I find my and I, this is a really
00:15:20.026 --> 00:15:24.136
stupid example, but hopefully some other
dads are sitting there going, "Yeah, my
00:15:24.136 --> 00:15:26.906
kid's bottle flipping, too, and I just
wanna throw the bottles out the damn
00:15:26.906 --> 00:15:32.726
window." But trying to like, I guess,
realize like what am I reacting to?
00:15:32.726 --> 00:15:35.876
And when I think when you reflect on
that, it's like, okay, that's stupid.
00:15:35.876 --> 00:15:37.506
I just need to not let it bother me.
00:15:37.786 --> 00:15:42.606
But reactionary, like to me, like the,
the purpose of the, the Saturday cleanup,
00:15:42.616 --> 00:15:45.256
like now that it's summertime, we have a
pool, we have a lot of kids coming over.
00:15:45.536 --> 00:15:49.426
If a kid like rings the doorbell
and wants to come in, then at least
00:15:49.426 --> 00:15:50.996
the house is like semi-presentable.
00:15:51.356 --> 00:15:55.036
And, believe me, I am not a person
whose house is, is pristine at all.
00:15:55.346 --> 00:15:58.966
But when there's, you have laundry
everywhere and, and kids' toys
00:15:58.966 --> 00:16:01.306
everywhere, I'm like, when people
come over, there needs to be some
00:16:01.306 --> 00:16:03.626
level of, some level of tidiness.
00:16:03.896 --> 00:16:09.886
So, for me, it's I, I don't want to
be when, when a parent calls me, he's
00:16:09.886 --> 00:16:13.186
like, "Hey, can, can the kids get
together?" I don't wanna be reactionary
00:16:13.186 --> 00:16:16.676
and overwhelmed in the moment like, "Oh
shit, I gotta clean up my house now."
00:16:16.946 --> 00:16:19.836
So, that's why we do the, the cleanup.
00:16:20.276 --> 00:16:23.126
Meal, like getting dinners ready
is another thing for me that
00:16:23.556 --> 00:16:25.296
I just, it gives me anxiety.
00:16:25.356 --> 00:16:26.536
I, I, I hate it.
00:16:26.596 --> 00:16:33.036
I don't, so for me, the reactionary of,
okay, it's 4:00 and we have nothing taken
00:16:33.036 --> 00:16:34.696
out, no-, nothing's defrosted for dinner.
00:16:34.696 --> 00:16:35.756
We don't have a plan.
00:16:36.136 --> 00:16:40.386
So for that, like I've started tr-,
trying to meal plan on Sundays.
00:16:40.386 --> 00:16:42.976
I even built like this whole agent
to like interact with my recipes.
00:16:43.076 --> 00:16:44.076
That's a whole nother story.
00:16:45.136 --> 00:16:50.456
But I, I just try to think of, 'cause
your question was how do you, how do you
00:16:50.456 --> 00:16:54.416
take the first step, I think was your
question, of, so I try to think back to
00:16:54.416 --> 00:16:58.366
the things that like really stress me out,
really make me overwhelmed as a parent,
00:16:58.696 --> 00:17:00.286
and then address each of those things.
00:17:00.556 --> 00:17:04.066
You know, whether it's your kids
leaving their clothes everywhere.
00:17:04.246 --> 00:17:08.396
It might be, you know, every night,
maybe 30 minutes before bed, like
00:17:08.706 --> 00:17:13.356
again, like a school schedule, like
take the time out and enforce it.
00:17:13.356 --> 00:17:14.936
And like the kids are gonna push back.
00:17:14.966 --> 00:17:18.716
They're gonna, they're not gonna
wanna do it, but consistency, too.
00:17:19.296 --> 00:17:22.276
And we, we, to be honest, with summer
and things like that, we have not
00:17:22.276 --> 00:17:23.626
been as consistent as we wanted.
00:17:23.626 --> 00:17:28.166
But find the thing that you're most
reactionary to that's either, like I
00:17:28.166 --> 00:17:33.196
said, most explosive, that really just
irritates you the most, and think of like
00:17:33.206 --> 00:17:37.856
one small thing you can do to create a
mini system, because yeah, you're not
00:17:37.856 --> 00:17:41.166
gonna create this 12-step process 'cause
then you're not gonna wanna follow it.
00:17:41.166 --> 00:17:43.516
The kids aren't definitely
not gonna wanna follow it.
00:17:43.986 --> 00:17:48.086
So little baby steps towards
improving that one reactionary thing.
00:17:48.694 --> 00:17:55.454
Michael: I think what I, I like most about
that idea is not only are you addressing,
00:17:55.464 --> 00:17:59.244
like, something that is front of mind for
you, have like identified like what are
00:17:59.244 --> 00:18:03.194
the things that I'm most reactionary to
right now, but it also implies that it
00:18:03.194 --> 00:18:05.884
doesn't have to be a big thing, right?
00:18:06.364 --> 00:18:13.524
It doesn't have to be this monstrous
task or this overwhelming thing that
00:18:14.024 --> 00:18:18.624
kind of takes over your mental load,
your mental capacity, because it can be
00:18:18.624 --> 00:18:23.664
as simple as just like picking up your
dirty clothes off the floor every night.
00:18:23.954 --> 00:18:26.724
Like it can start simple,
it can start small.
00:18:26.764 --> 00:18:30.674
And like you said, as you build up a
routine, as you build consistency, then
00:18:30.674 --> 00:18:32.394
you can start to add on to that, right?
00:18:32.414 --> 00:18:34.914
Then you can maybe address
the next piece of that.
00:18:34.924 --> 00:18:38.924
Well, maybe it's, you know, at some point
your kids are of the age where they can
00:18:38.954 --> 00:18:40.494
start to learn to do their own laundry.
00:18:40.494 --> 00:18:42.984
So now they're not just picking up
their own clothes, but now they can
00:18:42.984 --> 00:18:44.254
start the washing machine, right?
00:18:44.254 --> 00:18:44.804
And they can,
00:18:45.312 --> 00:18:45.692
Jacqui: Yeah.
00:18:45.744 --> 00:18:46.914
Michael: you know, put
their clothes in the dryer.
00:18:46.982 --> 00:18:48.892
Jacqui: Oh wait, we make,
we make them do it now.
00:18:48.894 --> 00:18:54.224
Michael: So it's like the, again, it's
just like anything else you're trying to
00:18:54.234 --> 00:18:56.994
build, you're doing it in steps, right?
00:18:57.484 --> 00:19:01.514
And you don't have to, it can be
overwhelming and it can appear
00:19:01.524 --> 00:19:03.054
overwhelming on the surface, right?
00:19:03.684 --> 00:19:05.364
But you don't have to
make it overwhelming.
00:19:05.434 --> 00:19:08.494
You can start small and
just build from there.
00:19:08.494 --> 00:19:12.454
You can take one step at a time
and make it more actionable, make
00:19:12.454 --> 00:19:16.864
it more like something you feel
you, you can accomplish, right?
00:19:17.984 --> 00:19:18.454
Jacqui: Yeah.
00:19:18.504 --> 00:19:20.214
Michael: But at the same
time, you also have to
00:19:22.354 --> 00:19:25.824
kind of watch it ad-, and
analyze it as it happens to see
00:19:25.914 --> 00:19:27.024
is this working or is it not?
00:19:27.024 --> 00:19:31.604
Because maybe the routine that you
create isn't efficient, it doesn't work.
00:19:31.614 --> 00:19:34.214
Maybe your kids don't react to it,
your, your spouse doesn't react to
00:19:34.214 --> 00:19:35.674
it, or maybe it's at work and your
00:19:35.872 --> 00:19:35.882
Jacqui: Mm-hmm.
00:19:35.954 --> 00:19:39.594
Michael: colleagues just won't get on
board with the, the new project management
00:19:39.594 --> 00:19:40.934
system, and you have to figure out ways
00:19:41.054 --> 00:19:41.434
Jacqui: Yeah.
00:19:42.104 --> 00:19:43.454
Michael: to make it work
for everybody involved.
00:19:43.464 --> 00:19:47.254
So, but you can't even get to that
stage of figuring out like what is
00:19:47.254 --> 00:19:50.064
a more efficient way to do it until
you identify what it is that you
00:19:50.064 --> 00:19:54.994
want to first build a system around.
00:19:55.854 --> 00:20:00.234
Jacqui: My kids have a, a, a job
list every week, and, like, we've had
00:20:00.234 --> 00:20:04.374
friends come over and I don't, something
comes up like, "Oh, how do you, how
00:20:04.374 --> 00:20:07.214
do you get your kids to do," may-,
maybe it's, I don't even remember.
00:20:07.324 --> 00:20:10.514
Just something on the list that the,
the dad was like, "How do you get
00:20:10.514 --> 00:20:16.444
your kids to, to do that?" And, and it
is, it's one little thing at a time.
00:20:16.624 --> 00:20:18.624
And he wasn't the first
parent to say that.
00:20:18.624 --> 00:20:21.484
Like, you know, the kids clean
up the dog poop in the yard.
00:20:21.914 --> 00:20:24.064
Each one of them feeds the
dog in the morning or night.
00:20:25.374 --> 00:20:28.144
Like you said, they're supposed
to put their clothes in the hamper
00:20:28.184 --> 00:20:31.984
right side out because I hate it
when I gotta turn everything inside
00:20:31.984 --> 00:20:33.604
out when it comes out of the dryer.
00:20:34.238 --> 00:20:34.528
Michael: I feel seen.
00:20:34.704 --> 00:20:36.564
Jacqui: You know, do a
quick cleanup before bed.
00:20:36.564 --> 00:20:37.144
Yeah, you feel seen?
00:20:37.298 --> 00:20:37.568
Michael: Yes.
00:20:37.714 --> 00:20:37.814
Jacqui: Oh my God.
00:20:38.004 --> 00:20:41.644
Nothing more than I have to go
through 2,700 pair of itty-bitty
00:20:41.644 --> 00:20:43.574
socks and like, and, ugh, anyway.
00:20:44.544 --> 00:20:47.544
But so many parents have said to us, like,
"How do you get your kids to," like, "My
00:20:47.544 --> 00:20:53.564
kid won't do blank." And I always think
of it too, like our, we trained our dog
00:20:53.754 --> 00:20:56.894
when she was very young, and people will
say, too, "How do you get your dog to
00:20:56.894 --> 00:21:02.614
not do blank?" And to me, and I don't
wanna like piss anybody off, but it's
00:21:02.824 --> 00:21:04.794
like you gotta, you gotta follow through.
00:21:05.684 --> 00:21:09.674
And I, I, you know, never wanna like
rub anybody the wrong way when they're
00:21:09.674 --> 00:21:14.184
at my house, but I'm like, my kids do
it because, like, it's non-negotiable.
00:21:14.924 --> 00:21:19.064
Like, it's, you're g-, you do it, and
it's not easy in the beginning, but
00:21:19.064 --> 00:21:23.304
like you said, if, if you pick one thing
at a time, 'cause if we tell our kids,
00:21:23.384 --> 00:21:26.744
"There's 10 things we have to do in our
daily routine," they're not gonna do it.
00:21:26.754 --> 00:21:29.564
They're gonna fight, and then we're not,
as parents, we're not gonna stick to it.
00:21:29.634 --> 00:21:32.014
We're not gonna stick to following
through and reminding them.
00:21:33.344 --> 00:21:34.884
And every kid's motivated differently.
00:21:34.884 --> 00:21:37.044
Like, we have the job chart,
we have a sticker chart.
00:21:37.304 --> 00:21:41.514
My older son will, he has to pass
the job chart to go feed the dog,
00:21:41.514 --> 00:21:43.944
and on his way back out of the
pantry, he puts a sticker on.
00:21:44.244 --> 00:21:47.094
And my youngest son doesn't put
his stickers on, and we tell them,
00:21:47.094 --> 00:21:49.994
"No sticker, no money." They get a
quarter per sticker, and the, the
00:21:49.994 --> 00:21:51.344
stickers are different point values.
00:21:51.694 --> 00:21:55.394
And he makes less money every week
because he doesn't put the stickers
00:21:55.394 --> 00:21:59.654
on, but if we give him a, like a
checklist to clean his room, like, he's
00:21:59.654 --> 00:22:03.764
so driven to like com, to check the
boxes off, but for whatever reason, he
00:22:03.764 --> 00:22:05.054
doesn't put the sticker on the chart.
00:22:06.674 --> 00:22:10.594
So to parents who say, "Well, like,
I can't get my kids to do that,
00:22:10.604 --> 00:22:14.114
Jacqui," like, "You're living in a
fantasy world." Like, it, it took time.
00:22:14.124 --> 00:22:18.354
They're seven and eight, but we started
the job chart probably when they were
00:22:20.620 --> 00:22:26.200
maybe five, but just things that were
appropriate for the age, because we
00:22:26.200 --> 00:22:30.340
didn't want them to be teenagers going
like, "Hell no, I'm not doing that."
00:22:30.880 --> 00:22:34.620
Like, we wanted to get them, 'cause I
suck at starting new routines, so I'm
00:22:34.620 --> 00:22:38.720
like, I, I wanna make them better than
I am because I, I'm terrible at it.
00:22:38.730 --> 00:22:42.120
So, little by little, one thing
at a time, and then once that one
00:22:42.120 --> 00:22:45.230
thing, like they're dead on with
like feeding the dog every morning.
00:22:45.400 --> 00:22:49.270
Like they're, when they get home from
school, too, it's put your lunchbox away,
00:22:49.270 --> 00:22:53.370
put your, your water bottle in the, the
drying rack, like hang up all your stuff.
00:22:53.370 --> 00:22:57.320
Like, I just beat it into them every day,
and they're not allowed to do anything
00:22:57.320 --> 00:22:58.850
else until those things are done.
00:22:59.660 --> 00:23:03.270
But just one thing at a time, and then the
h-, the habits just build on each other.
00:23:03.698 --> 00:23:03.758
Michael: Right.
00:23:03.758 --> 00:23:06.028
I think you bring up a great
point, too, of you need to meet
00:23:06.028 --> 00:23:07.108
them where they're at, right?
00:23:07.138 --> 00:23:11.828
You can't overwhelm them with too many
tasks and like one kid great about putting
00:23:11.828 --> 00:23:14.168
stickers on, one kid not so much, right?
00:23:14.168 --> 00:23:14.968
But you give them a checklist
00:23:14.992 --> 00:23:15.352
Jacqui: Mm-hmm.
00:23:15.388 --> 00:23:15.758
Michael: and it works.
00:23:15.758 --> 00:23:16.078
And it's like
00:23:16.312 --> 00:23:16.612
Jacqui: Yeah.
00:23:16.738 --> 00:23:18.578
Michael: sometimes you have to,
the system has to adapt for the
00:23:18.588 --> 00:23:21.048
people that it's built for, right?
00:23:21.048 --> 00:23:22.148
And so you have to meet
00:23:22.442 --> 00:23:22.822
Jacqui: Yeah.
00:23:23.178 --> 00:23:24.058
Michael: your kids where they are.
00:23:24.058 --> 00:23:28.958
And I imagine the other half of that
is you can tell your kids they have
00:23:28.958 --> 00:23:31.928
to do these things and you can get
on them over and over and over again.
00:23:32.008 --> 00:23:35.458
But if you're not emulating those
behaviors, if you're not doing those
00:23:35.608 --> 00:23:38.838
yourself, if you're not taking care of
your own chores in your case, right,
00:23:39.048 --> 00:23:44.958
I imagine your kids probably aren't as
receptive to completing their own chores.
00:23:44.958 --> 00:23:47.938
Because ev-, you could tell them
all day long, "This is what you have
00:23:47.938 --> 00:23:52.338
to do," but if you don't show, if
you don't demonstrate the action,
00:23:52.338 --> 00:23:53.468
if you only speak the action,
00:23:53.640 --> 00:23:54.080
Jacqui: Mm-hmm.
00:23:54.538 --> 00:23:57.498
Michael: it's really hard to get
buy-in, at least in the long term 'cause
00:23:57.498 --> 00:23:58.598
they're gonna be like, "Oh, wait,"
00:23:59.288 --> 00:23:59.678
Jacqui: 100%.
00:24:00.048 --> 00:24:02.638
Michael: "My parents don't do
anything. Why do I have to do
00:24:02.638 --> 00:24:05.778
everything? Like they, it's okay
for them, it's okay for me," right?
00:24:05.778 --> 00:24:11.428
So it's like we all have a, a part in
this, but our parts are different and
00:24:11.428 --> 00:24:14.628
that's where it comes down to like you
have to meet them where they're at.
00:24:14.818 --> 00:24:19.428
Like, I imagine you can't tell your
kids, "Okay, you're g-, this weekend
00:24:19.428 --> 00:24:20.608
you're gonna renovate the house," right?
00:24:20.678 --> 00:24:22.068
They don't have the skill
set for that, right?
00:24:22.438 --> 00:24:24.008
But you can tell them, "Yeah,
so this weekend we're going
00:24:24.008 --> 00:24:25.318
to clean the bathroom," right?
00:24:26.188 --> 00:24:30.178
And you can give them a checklist
or whatever system works for them
00:24:30.178 --> 00:24:32.018
and they can accomplish that, right?
00:24:32.018 --> 00:24:32.968
We have to meet them where they're at.
00:24:33.206 --> 00:24:33.586
Jacqui: Mm-hmm.
00:24:34.288 --> 00:24:37.112
Michael: Give them, you
know, level appropriate, you
00:24:37.112 --> 00:24:38.942
know, tasks that they can,
00:24:39.464 --> 00:24:39.824
Jacqui: Yeah.
00:24:39.982 --> 00:24:40.772
Michael: that they can accomplish.
00:24:40.832 --> 00:24:41.762
And it's,
00:24:42.064 --> 00:24:42.454
Jacqui: Mm-hmm.
00:24:42.832 --> 00:24:46.892
Michael: you know, you talk a lot about,
like, the results of it are great, right?
00:24:46.922 --> 00:24:51.322
But getting there, I imagine,
was not always easy, right?
00:24:51.322 --> 00:24:54.022
There were, I'm sure there was
pushback at, at some point.
00:24:54.042 --> 00:24:55.182
Would that be a
00:24:55.490 --> 00:24:56.100
Jacqui: Of course.
00:24:56.402 --> 00:24:56.912
Michael: fair, fair assessment?
00:24:57.022 --> 00:24:58.462
Like, that is just part of,
00:24:58.550 --> 00:24:58.720
Jacqui: Oh.
00:25:00.292 --> 00:25:03.822
Michael: Part of parenting and also just
a part of system building is it's not
00:25:03.822 --> 00:25:06.012
just a straight line, right, of like,
00:25:06.152 --> 00:25:06.622
Jacqui: Mm-hmm.
00:25:06.652 --> 00:25:08.072
Michael: this is what we're gonna
do, this is the end," right?
00:25:08.072 --> 00:25:09.062
There's going to be pushback.
00:25:09.062 --> 00:25:12.392
There's gonna be, they're
gonna do it at a speed that's
00:25:12.392 --> 00:25:13.552
different than what you expect.
00:25:13.652 --> 00:25:15.672
They might do it in a way that's
different than you expect.
00:25:15.682 --> 00:25:18.792
You might say, "Pick up your clothes
off the floor." They do that, but
00:25:18.822 --> 00:25:21.232
they leave them all inside out,
and now you have to sit there and,
00:25:21.712 --> 00:25:23.112
you know, put them right side in.
00:25:23.112 --> 00:25:24.482
It's like, oh, man,
00:25:24.488 --> 00:25:24.828
Jacqui: Yeah.
00:25:24.902 --> 00:25:27.912
Michael: that just took me, you
know, 10 times longer, right?
00:25:27.912 --> 00:25:31.412
So maybe I need to adjust the
system and adjust, you know,
00:25:31.432 --> 00:25:31.912
Jacqui: Yes.
00:25:31.922 --> 00:25:33.952
Michael: how I communicate
what the expectation is,
00:25:34.308 --> 00:25:34.638
Jacqui: Mm-hmm.
00:25:34.762 --> 00:25:35.092
Michael: right?
00:25:35.152 --> 00:25:38.342
And, but also get them
involved in it of like, "Okay,
00:25:38.512 --> 00:25:38.912
Jacqui: Mm-hmm.
00:25:39.132 --> 00:25:41.972
Michael: You know, here
is what you're doing.
00:25:41.982 --> 00:25:43.362
Here is how it affects me.
00:25:43.942 --> 00:25:46.402
What do you think is, like,
a better solution to this?
00:25:46.412 --> 00:25:50.192
Can you make sure your clothes
are not inside out before you
00:25:50.192 --> 00:25:51.232
throw them in the basket?" Right?
00:25:51.232 --> 00:25:55.492
And get them more involved in feeling
like they are taking ownership of
00:25:55.932 --> 00:25:59.762
that decision, even if it's something
they don't want to, want to do, right?
00:26:00.322 --> 00:26:04.482
It, it's such a, there are
a lot of potential pitfalls,
00:26:05.292 --> 00:26:06.922
right, but there are…
00:26:07.038 --> 00:26:09.188
Jacqui: And a lot of them you
don't find until they happen,
00:26:09.294 --> 00:26:09.654
Michael: Right.
00:26:09.718 --> 00:26:14.248
Jacqui: but that's, that's just how,
whether it's building a system at work
00:26:14.258 --> 00:26:19.578
or at home, you know, you're not gonna,
like, the checklist example too, and,
00:26:19.588 --> 00:26:23.238
and, and I feel like so much that I
learn as a parent I bring into work.
00:26:23.238 --> 00:26:25.108
Like, the first time I had
them clean their room, they're
00:26:25.108 --> 00:26:26.358
like, "Mommy, my room's clean."
00:26:26.398 --> 00:26:30.298
And I walk in, I'm like, "The hell it
is. Like, what do you mean your, your
00:26:30.298 --> 00:26:34.648
room's clean?" And I realized, like, I
didn't set the expectations clear enough.
00:26:34.708 --> 00:26:36.078
And the same thing at work.
00:26:36.078 --> 00:26:40.428
Like, somebody could, I don't know, maybe
you've got a, a new junior copywriter
00:26:40.428 --> 00:26:42.898
and they're writing, like, blog posts,
and they'll be like, "Okay, it's done."
00:26:43.078 --> 00:26:48.698
Like, well, no, like it, it, it's, it's
not, or what-, whatever the task is.
00:26:48.698 --> 00:26:53.768
And, and I've realized that we need,
as leaders and, and business owners,
00:26:53.768 --> 00:26:58.648
like, we, we need to properly set the
expectations and communicate those.
00:26:58.688 --> 00:27:01.918
And if we don't, we gotta look
at ourselves first and be like,
00:27:01.918 --> 00:27:05.698
"Okay, did this person not
complete the task because…"
00:27:05.738 --> 00:27:08.658
Or, "Did they not complete the
task properly because, are they
00:27:08.658 --> 00:27:10.568
incompetent?" Probably not.
00:27:10.918 --> 00:27:15.348
"Did, did I give them all of the
resources they need to complete the task?
00:27:15.368 --> 00:27:18.638
Did I tell them what the, my
favorite, this is, this is more
00:27:18.638 --> 00:27:20.808
of a project management thing,
but, like, a definition of done.
00:27:20.978 --> 00:27:24.438
Like, did I tell them what success
looks like?" And I know that that could
00:27:24.438 --> 00:27:28.908
be overwhelming to people, too, but
if you, again, you take the time up
00:27:28.918 --> 00:27:34.788
front to be like, okay, whether you're
launching a podcast or you're putting
00:27:34.788 --> 00:27:38.538
up a new website or you're cleaning your
room, like, you set the expectations,
00:27:38.538 --> 00:27:42.088
communicate them clearly, and you're
gonna find where there's pitfalls.
00:27:42.088 --> 00:27:42.928
But then you adjust.
00:27:43.248 --> 00:27:47.888
You, you, you iterate, you make changes,
and it's all, it's all an experiment,
00:27:47.888 --> 00:27:52.018
and you find what works best for
the individual, like you said 'cause
00:27:52.328 --> 00:27:56.538
some people are visual learners, some
people, like, are audio learners.
00:27:56.548 --> 00:27:57.418
Some people like to read.
00:27:57.428 --> 00:28:01.288
Like, everybody does things
differently, but the guardrails and
00:28:01.288 --> 00:28:03.128
the framework are still the same.
00:28:03.290 --> 00:28:03.520
Michael: Right.
00:28:04.000 --> 00:28:04.240
Right.
00:28:04.250 --> 00:28:06.680
There's, setting the expectations,
00:28:13.032 --> 00:28:13.042
Jacqui: Mm-hmm.
00:28:13.220 --> 00:28:13.800
Michael: I think, is the, probably
the easiest to overlook, but also most
00:28:13.800 --> 00:28:16.020
important 'cause like in our minds, we
know what the expectation is, right?
00:28:16.050 --> 00:28:19.740
But communicating them outwards, you know,
especially at home, can be like, "Oh, I
00:28:19.740 --> 00:28:24.390
just assumed that you would know that."
Well, why would I assume that, though?
00:28:24.900 --> 00:28:27.430
When you, when I think about it
like, you haven't had the same
00:28:27.430 --> 00:28:29.270
experience that I've had and, right?
00:28:29.270 --> 00:28:29.750
And so it's like
00:28:29.756 --> 00:28:29.996
Jacqui: Mm-hmm.
00:28:30.250 --> 00:28:36.050
Michael: my assumption is it's not fair
to project that onto somebody else.
00:28:36.100 --> 00:28:39.000
You can't expect them then to
meet that expectation if you never
00:28:39.100 --> 00:28:41.480
said it clearly to begin with.
00:28:42.030 --> 00:28:47.590
You know, I, I think one of the other
kind of arguments that I see for
00:28:48.490 --> 00:28:52.530
putting systems in place, particularly
at home, is like some people just
00:28:52.530 --> 00:28:55.130
don't like rigid, rigidity, right?
00:28:55.150 --> 00:28:58.260
Whether it's around schedules
or tasks or whatever it may be.
00:28:59.040 --> 00:29:03.390
But it doesn't mean you, you can
s-, not like rigidity or, but
00:29:03.390 --> 00:29:08.370
still implement successful systems
that you'll actually enjoy, right?
00:29:08.380 --> 00:29:12.060
Like, there are low-structure
systems that can deliver results.
00:29:12.330 --> 00:29:16.030
Can you give an example of like,
if somebody just doesn't like
00:29:16.030 --> 00:29:19.330
the rigidity, they're not gonna
build a 15-point checklist, right?
00:29:19.350 --> 00:29:24.310
They're not gonna build a, a board
on Asana or, you know, build a Notion
00:29:24.320 --> 00:29:26.240
document to track all these things.
00:29:26.390 --> 00:29:30.560
What's a low-structure system that,
you know, somebody can implement,
00:29:30.560 --> 00:29:32.910
whether it's at home or at work,
that they can deliver results?
00:29:34.120 --> 00:29:34.380
Jacqui: Yeah.
00:29:35.140 --> 00:29:37.350
I, I would start with, with one thing.
00:29:38.070 --> 00:29:43.540
You know, the, when, when I'm talking
with clients about like, like documenting
00:29:43.540 --> 00:29:46.930
processes and like, "Well, I don't even
know where to start." 'Cause I feel like
00:29:46.930 --> 00:29:52.350
that could be the thing at home, too, is,
is, is I, things are chaotic at, at home.
00:29:52.350 --> 00:29:53.590
I'm always reactionary.
00:29:54.050 --> 00:29:55.020
I don't know where to start.
00:29:55.090 --> 00:29:58.370
Same thing, clients come to me, "I, I,
everything's on fire, I don't know where
00:29:58.370 --> 00:30:02.290
to start." And I like to just kinda go
through a mental exercise of, you know,
00:30:02.540 --> 00:30:07.250
what is, what is the thing that is either,
or I like to list out things, like what
00:30:07.250 --> 00:30:13.640
are the things that are super manual that
I can either automate or, you put in my
00:30:13.640 --> 00:30:18.870
schedule to get them done that are, are
too manual and I just don't enjoy doing.
00:30:19.560 --> 00:30:23.830
A second one could be like what
is something that is a, a pain,
00:30:23.950 --> 00:30:26.170
and a pain could be very generic.
00:30:26.170 --> 00:30:29.940
It could be a, a client calling you up
and, and complaining that they don't
00:30:29.940 --> 00:30:31.410
have the right login information.
00:30:31.410 --> 00:30:34.670
A pain could be your kid telling you
they can't find their shoes all the time.
00:30:35.030 --> 00:30:37.590
So maybe if your kid can't find
their shoes all the time, we've
00:30:37.590 --> 00:30:38.870
got a shoe bin at the front door.
00:30:39.140 --> 00:30:41.780
Like, get, make super simple.
00:30:41.780 --> 00:30:45.240
Like, so what are, what are the
things that are just coming up that
00:30:45.460 --> 00:30:47.060
you want a simple solution for?
00:30:47.110 --> 00:30:50.260
And a system could just be a
simple solution like a shoe cubby.
00:30:50.610 --> 00:30:55.860
Or if you're finding like, like for me,
and I'll, I'll be honest 'cause I, I
00:30:55.860 --> 00:30:59.420
struggle with this, too, like with the
work that I do, I am in the systems.
00:30:59.540 --> 00:31:02.290
By systems, I mean like
software of all of my clients.
00:31:02.520 --> 00:31:05.140
So they're not working out of
a centralized place for me, I
00:31:05.140 --> 00:31:06.320
am in all of their software.
00:31:06.680 --> 00:31:10.680
And if they tag me in something
with a question, like I, I'll
00:31:10.680 --> 00:31:13.200
miss things sometimes if I'm
not in there all the time.
00:31:13.490 --> 00:31:16.820
So clients were, were complaining
that like I wasn't getting
00:31:16.830 --> 00:31:17.890
back to them quick enough.
00:31:18.190 --> 00:31:22.480
So for them, like, okay, I'm
missing notifications, that's,
00:31:22.520 --> 00:31:23.920
that doesn't reflect well on me.
00:31:23.920 --> 00:31:25.560
How do I, how do I fix this?
00:31:25.560 --> 00:31:32.300
So a sup-, and maybe system is, is too
big of a word for something like this,
00:31:32.300 --> 00:31:36.920
but even just a routine, like I put in
my end of day routine like checklist
00:31:36.930 --> 00:31:40.570
that I, I need to just go through and
check like all the accounts of my clients
00:31:40.570 --> 00:31:43.580
that I'm in and just check if there's a
red dot and see if there's something I
00:31:43.580 --> 00:31:47.230
need to address, because I don't wanna
be the person that they're waiting on
00:31:47.380 --> 00:31:47.400
Michael: Yeah.
00:31:47.540 --> 00:31:48.200
Jacqui: for answers.
00:31:48.720 --> 00:31:53.510
So, I just like to look at like what's
the thorn in your side that you could
00:31:53.830 --> 00:31:55.730
come up with a simple solution for?
00:31:55.730 --> 00:31:58.320
And again, the system could
be something super easy.
00:31:58.370 --> 00:32:01.800
It could be a, it could be
a combination of multiple
00:32:01.800 --> 00:32:03.370
processes all automated together.
00:32:03.438 --> 00:32:03.698
Michael: Right.
00:32:03.780 --> 00:32:04.780
Jacqui: You don't have to go that far.
00:32:05.180 --> 00:32:07.280
But, but yeah, that's what I would do.
00:32:07.368 --> 00:32:08.498
Michael: Yeah, I think
that's such a great reminder.
00:32:08.498 --> 00:32:10.338
Like, a system can be one step.
00:32:10.918 --> 00:32:12.788
It could just be the shoe
bin by the front door, right?
00:32:12.788 --> 00:32:15.028
It doesn't have to be
an elaborate process.
00:32:15.028 --> 00:32:15.698
And so if,
00:32:16.424 --> 00:32:16.644
Jacqui: Mm-hmm.
00:32:16.698 --> 00:32:19.678
Michael: you know, you're looking
for flexibility and you don't care to
00:32:19.688 --> 00:32:23.918
have this, like, rigid routine that
everybody has to follow every day,
00:32:23.968 --> 00:32:27.818
but you want just, like, something,
a step, a single step can be a system
00:32:28.046 --> 00:32:28.506
Jacqui: Mm-hmm.
00:32:28.698 --> 00:32:34.168
Michael: that can kind of reduce
the burden of your day, even if
00:32:34.168 --> 00:32:35.578
it's just by a little bit, right?
00:32:35.578 --> 00:32:40.018
Like, even if it's by a fraction of a
percent, it's like it still allows you to,
00:32:40.772 --> 00:32:41.212
Jacqui: Mm-hmm.
00:32:42.408 --> 00:32:44.288
Michael: to continue your day without
00:32:45.032 --> 00:32:45.502
Jacqui: Mm-hmm.
00:32:45.558 --> 00:32:48.668
Michael: what you might consider absurd
rigidity, somebody else might consider,
00:32:48.878 --> 00:32:51.658
you know, a 17-step system is efficient.
00:32:51.668 --> 00:32:55.078
Like it, it can be one
step, it could be two steps.
00:32:55.288 --> 00:32:57.108
That's all you need to do,
and that can improve your
00:32:57.108 --> 00:32:58.248
life just a little bit, right?
00:32:58.278 --> 00:32:59.708
And that is okay.
00:32:59.708 --> 00:33:03.288
Well, now that burden has been
reduced a bit, potentially, right?
00:33:03.288 --> 00:33:03.368
If
00:33:03.804 --> 00:33:04.084
Jacqui: Mm-hmm.
00:33:04.218 --> 00:33:05.038
Michael: people buy into it,
00:33:05.064 --> 00:33:06.398
Jacqui: I love that way
of thinking about it.
00:33:06.448 --> 00:33:06.478
Michael: Right?
00:33:06.478 --> 00:33:07.188
It's now you've…
00:33:07.324 --> 00:33:08.434
Jacqui: What's a little
burden we can reduce?
00:33:08.508 --> 00:33:11.518
Michael: Then all of a sudden our
day gets a little bit better, right?
00:33:11.588 --> 00:33:13.688
Then maybe we can focus on
what's the next thing I can
00:33:13.688 --> 00:33:14.498
make a little bit better, right?
00:33:14.498 --> 00:33:15.428
And you can start to
00:33:15.832 --> 00:33:15.992
Jacqui: Yes.
00:33:16.158 --> 00:33:21.928
Michael: build this snowball up of effect
based on these little, you know, single or
00:33:21.928 --> 00:33:22.328
Jacqui: Mm-hmm.
00:33:22.448 --> 00:33:24.008
Michael: short-step systems that are just,
00:33:24.392 --> 00:33:24.692
Jacqui: Yep.
00:33:24.778 --> 00:33:30.668
Michael: right, but for those that like
you and me that like, like systems,
00:33:30.948 --> 00:33:33.298
it's okay to have a more complex system.
00:33:33.728 --> 00:33:37.428
I wouldn't necessarily start out
with a 25-step system, right?
00:33:37.428 --> 00:33:42.428
With four different pieces of software,
but you can build up to that, right?
00:33:42.528 --> 00:33:45.868
It's just like training
for anything else, right?
00:33:45.868 --> 00:33:48.338
You build up step, step by step,
00:33:48.620 --> 00:33:49.000
Jacqui: Mm-hmm.
00:33:49.098 --> 00:33:52.788
Michael: Right, but, you know, and that,
for a lot of dads I talk to, it's like,
00:33:53.608 --> 00:33:56.308
okay, they're, we're juggling work, right?
00:33:56.308 --> 00:33:57.688
We, we have family life.
00:33:57.688 --> 00:34:00.668
We got, our kids have activities, and
we want to go attend those things.
00:34:00.668 --> 00:34:04.158
We want to spend time with them, you
know, one-on-one, and we want to have
00:34:04.158 --> 00:34:06.238
family dinners, and maybe we have
00:34:06.280 --> 00:34:06.690
Jacqui: Mm-hmm.
00:34:06.758 --> 00:34:09.218
Michael: some hobbies and some
side projects that we have going on
00:34:09.248 --> 00:34:10.958
that like we also want to pursue,
00:34:12.424 --> 00:34:13.074
Jacqui: Yes.
00:34:13.548 --> 00:34:16.368
Michael: Right, and so, we want to
have these, sometimes it helps to have
00:34:16.368 --> 00:34:22.068
a system that is simple that we can,
like, a lot of dads I'm talking to
00:34:22.068 --> 00:34:24.488
right now, they're like, "There's just
so much going on. Like, I don't even
00:34:24.488 --> 00:34:25.558
know where to start." It's like, okay,
00:34:26.446 --> 00:34:26.706
Jacqui: So much.
00:34:26.706 --> 00:34:26.726
Yeah.
00:34:26.818 --> 00:34:27.088
Michael: Right?
00:34:27.088 --> 00:34:31.998
There's just, sometimes we just need
a system that can immediately just
00:34:31.998 --> 00:34:35.878
make home life or life in general
just a little bit smoother, right?
00:34:35.878 --> 00:34:40.868
And, you know, one suggestion you had was
like, maybe if kids keep misplacing their
00:34:40.868 --> 00:34:42.748
shoes, put a shoe bin in there, in there.
00:34:42.748 --> 00:34:46.018
But like, are there, is there another
system or other ideas that you have that
00:34:46.798 --> 00:34:53.358
help you to make home life just a little
bit smoother on a day-to-day basis?
00:34:54.870 --> 00:34:57.410
Jacqui: I do have like a,
a further backstory though
00:34:57.410 --> 00:34:58.580
on the shoe bin thing, too.
00:34:58.580 --> 00:35:02.110
When you started by like reducing the
burden, like that was what made me think
00:35:02.110 --> 00:35:06.380
of this, and I, I love how you frame
that, is that like for us, like getting
00:35:06.380 --> 00:35:09.720
ready, getting them out the door for
school or if we have somewhere we need to
00:35:09.730 --> 00:35:13.140
be, it's like, w-, we're always rushing.
00:35:13.140 --> 00:35:14.010
It's like, and why?
00:35:14.490 --> 00:35:16.940
And the other thing is
like ask yourself like why.
00:35:17.410 --> 00:35:18.690
Like, why is this happening?
00:35:18.710 --> 00:35:19.950
Then why am I reacting that way?
00:35:19.950 --> 00:35:22.220
Well, what are, what is
happening because of that?
00:35:22.220 --> 00:35:25.170
So for us it was the kids could
never find their damn shoes.
00:35:25.440 --> 00:35:28.890
Like w-, e-, everything would,
so we're like, okay, that was,
00:35:28.900 --> 00:35:32.480
that was the huge problem that we
were, we were losing our minds on.
00:35:32.820 --> 00:35:35.050
And just, you know, get the shoe bin.
00:35:35.180 --> 00:35:37.850
As soon as you get home, put the shoes
in the shoe bin, and then if I would see
00:35:37.850 --> 00:35:41.410
them laying around, I would just say to
my, my youngest one, Evan, I'd be like, "I
00:35:41.410 --> 00:35:43.410
spy," and I would just stare at his shoes.
00:35:43.620 --> 00:35:45.370
And then he'd go, "Alright." And
then he'd go put them in the bin.
00:35:47.060 --> 00:35:52.680
But other, other systems, I mean, for me,
like I hate laundry and I hate dinners.
00:35:52.840 --> 00:35:54.660
Like I, I, I hate them.
00:35:54.670 --> 00:35:59.050
And I tried really hard and I haven't
been sticking with it, but like doing
00:35:59.070 --> 00:36:03.760
like wash Wednesdays, like doing at
least my laundry, 'cause like you
00:36:03.760 --> 00:36:05.260
said, like we all have stuff going on.
00:36:05.260 --> 00:36:07.450
My husband and I, we
play soccer on Sundays.
00:36:07.690 --> 00:36:09.710
The boys have soccer,
and that's ended for now.
00:36:10.060 --> 00:36:14.360
But it's like, okay, like we gotta get
all of our, our just regular clothes done.
00:36:14.360 --> 00:36:15.190
We got soccer clothes.
00:36:15.190 --> 00:36:16.070
We got all the kids' stuff.
00:36:16.070 --> 00:36:19.650
So I need to, you know, eat
my own, eat my own recipes.
00:36:19.670 --> 00:36:20.130
Or what's that?
00:36:20.160 --> 00:36:20.486
Eat your own dog food
00:36:20.826 --> 00:36:20.846
Michael: Yeah.
00:36:21.110 --> 00:36:21.850
Jacqui: a little bit better.
00:36:22.050 --> 00:36:23.910
But try to make it fun, too.
00:36:24.190 --> 00:36:26.800
Like Wash Wednesdays,
make an alliteration.
00:36:27.320 --> 00:36:32.060
Or, I don't know, if, if you need to
like slow down a little bit, like we
00:36:32.060 --> 00:36:35.050
would try to do like Friday night,
like family board game night, like
00:36:35.070 --> 00:36:36.520
once a month or something like that.
00:36:37.290 --> 00:36:39.610
The daily, the daily routines help.
00:36:40.650 --> 00:36:43.880
We've, we've broken it into
like daily jobs and then weekend
00:36:43.880 --> 00:36:47.380
jobs that are a little bit more
time-consuming and things like that.
00:36:47.400 --> 00:36:52.900
But really just we've, we've told the
kids since like they could do things
00:36:52.900 --> 00:36:57.550
themselves, like we've enabled them
to be as independent as they can.
00:36:57.840 --> 00:37:03.300
So this might not be answering your
question, but, directly, but like I, I
00:37:03.300 --> 00:37:06.190
tell them now, like, "If you can do it
yourself, I'm not gonna do it for you."
00:37:06.940 --> 00:37:11.470
And I know everybody parents differently,
but I see some parents just, i'm like, "I
00:37:11.470 --> 00:37:14.770
would have so much, like you would have
so much more free time if you weren't
00:37:14.770 --> 00:37:18.960
doing all these things that you're doing
for your kids." And again, I feel like
00:37:18.960 --> 00:37:22.970
I can't, everybody's gonna parent their
own way, but for us, like we're trying
00:37:22.970 --> 00:37:27.800
to teach them to be as independent as
they can for seven and eight years old.
00:37:29.080 --> 00:37:34.110
And kind of another thing, maybe it's
a little tangent, but, like, for me and
00:37:34.110 --> 00:37:37.490
my husband, like it's really important
that we each get our own time for things.
00:37:37.650 --> 00:37:40.420
Like he went golfing today, and
granted it's a work day, so it
00:37:40.420 --> 00:37:42.530
doesn't affect my schedule at all.
00:37:42.860 --> 00:37:48.122
But like he'll talk about golf like, if
we're at a barbecue and other dads will
00:37:48.122 --> 00:37:53.392
go, "Ugh," like, "The wife never lets me
golf." So like, I wanna call out the women
00:37:53.562 --> 00:37:58.042
who, like, d-, don't let their husbands
do anything because it drives me nuts.
00:37:58.142 --> 00:38:01.942
And like, I don't wanna think my husband
and I are like these unique unicorns,
00:38:01.962 --> 00:38:04.962
but like, like I like to sew and craft.
00:38:04.962 --> 00:38:06.142
Like, that's my thing.
00:38:06.142 --> 00:38:10.432
Like, I'll like come in my offi-, my,
my craft room and just lock myself
00:38:10.432 --> 00:38:12.022
in and like I'll sew for a night.
00:38:12.052 --> 00:38:15.442
My husband will say like, "I, I'll get
dinner. I got the kids," or he'll go out
00:38:15.442 --> 00:38:20.102
to happy hour with his guy friends or
like he plays music with a band at work.
00:38:20.212 --> 00:38:22.442
Like, and they're playing,
they're playing a couple shows.
00:38:22.842 --> 00:38:27.002
So for us, like again, it's not a
system, but it's just how our, how
00:38:27.002 --> 00:38:32.342
we like function within our family
is like we know that if we don't get
00:38:32.342 --> 00:38:35.672
that time to ourselves, like we're
gonna be more reactionary and more
00:38:35.672 --> 00:38:39.592
stressed, and then things are just
gonna blow up at home with the kids.
00:38:39.592 --> 00:38:44.152
So we try to make sure that we
each have time to ourselves, by
00:38:44.152 --> 00:38:47.472
ourselves, like whether by ourselves
or with friends or things like that.
00:38:47.512 --> 00:38:55.492
And I just, I, I f-, I wish more couples
did that, but I feel like dads especially,
00:38:55.492 --> 00:38:59.342
like I just hear so many men that just
like, "Ah," like, "I wish I could do
00:38:59.342 --> 00:39:02.382
that." I'm like, "But why don't you?"
Like, "Why don't you, why don't you
00:39:02.382 --> 00:39:09.642
do that?" And again, to each his own,
whatever, but I, I would carve time out
00:39:09.642 --> 00:39:14.692
for yourself if you can, then everybody's
less explosive, less reactionary,
00:39:14.822 --> 00:39:16.262
happier, you know, at home, too.
00:39:16.454 --> 00:39:16.904
Michael: Absolutely.
00:39:17.514 --> 00:39:23.684
It's so important that we want
to be there for our families.
00:39:23.684 --> 00:39:24.474
We want to be there for our kids.
00:39:24.474 --> 00:39:25.624
We want to be there for our spouses.
00:39:25.744 --> 00:39:27.064
We want to show up at work, right?
00:39:27.064 --> 00:39:28.544
We want to do things that are meaningful.
00:39:29.424 --> 00:39:32.114
But we, we also have to
take care of ourselves.
00:39:32.114 --> 00:39:33.584
We have to recharge ourselves.
00:39:33.854 --> 00:39:38.614
Otherwise, it's impossible in the long
run to be able to show up for everybody
00:39:39.124 --> 00:39:41.104
in the places you want to show up, right?
00:39:41.104 --> 00:39:45.144
And so if you don't take care of
yourself, it's, you make it that
00:39:45.144 --> 00:39:47.704
much more difficult to, to show up.
00:39:47.774 --> 00:39:48.194
And
00:39:48.910 --> 00:39:49.320
Jacqui: Yeah.
00:39:49.334 --> 00:39:54.414
Michael: It can go both ways of whether
it's, it could be either spouse that
00:39:54.444 --> 00:39:58.884
maybe takes more advantage of that or,
you know, makes it more difficult, right?
00:39:58.904 --> 00:39:59.914
Or there are also…
00:40:00.032 --> 00:40:00.642
Jacqui: Seen that too, yeah.
00:40:00.754 --> 00:40:03.474
Michael: You could also
be parenting on your own.
00:40:03.664 --> 00:40:05.074
You could be a single parent, right?
00:40:05.074 --> 00:40:05.664
And then you,
00:40:05.876 --> 00:40:06.186
Jacqui: Yeah
00:40:06.244 --> 00:40:09.104
Michael: you have to figure
out ways still to carve out
00:40:09.104 --> 00:40:10.914
time to take care of yourself.
00:40:10.944 --> 00:40:15.084
And it becomes, it, it's very difficult
in the begi-, the younger they are,
00:40:15.084 --> 00:40:16.404
the more difficult it is, right?
00:40:16.404 --> 00:40:16.594
You,
00:40:17.300 --> 00:40:17.480
Jacqui: Yeah,
00:40:17.484 --> 00:40:17.910
Michael: they require more,
00:40:17.950 --> 00:40:18.400
Jacqui: I can imagine,
00:40:18.584 --> 00:40:25.124
Michael: more hands-on time, but you, if
you can recognize like, okay, this is a
00:40:25.594 --> 00:40:28.074
period of time, it is temporary, right?
00:40:28.104 --> 00:40:30.214
My kids will not always be six months old.
00:40:30.214 --> 00:40:31.964
My kids will not always be four years old.
00:40:31.964 --> 00:40:33.574
They will not always
be 10 years old, right?
00:40:33.574 --> 00:40:36.044
They will continue to grow up, right?
00:40:36.064 --> 00:40:40.944
And your responsibilities and the
requirements of you change, right?
00:40:40.944 --> 00:40:42.834
And they're not always
changing for the easier.
00:40:42.834 --> 00:40:45.739
Sometimes they get, there's more
challenging things that occur
00:40:45.739 --> 00:40:46.864
as your kids get older, right?
00:40:46.864 --> 00:40:47.114
But,
00:40:48.120 --> 00:40:48.420
Jacqui: Yeah.
00:40:48.574 --> 00:40:52.644
Michael: it's hard to show up
over the years consistently if
00:40:52.714 --> 00:40:54.914
you are overwhelmed constantly.
00:40:55.944 --> 00:40:58.574
So I really appreciate you
bringing that up of like, you
00:40:58.674 --> 00:41:01.504
both have to, to do that, right?
00:41:01.504 --> 00:41:04.294
It's not just for one
parent or the other, right?
00:41:04.294 --> 00:41:07.454
You both have to carve out time for
the things that re-energize you.
00:41:07.724 --> 00:41:11.084
And there are things that, you know,
as parents that, that can re-energize
00:41:11.084 --> 00:41:12.644
us with our families, right?
00:41:12.644 --> 00:41:13.884
It's not just a matter of
00:41:14.310 --> 00:41:14.380
Jacqui: Mm-hmm.
00:41:14.444 --> 00:41:17.204
Michael: like, I don't want to be
like, "Oh, yes, we have to go out
00:41:17.204 --> 00:41:20.454
every Friday with, with our friends,
with our buddies, because, you
00:41:20.454 --> 00:41:21.224
know, that's what recharges us."
00:41:21.234 --> 00:41:25.054
Like, there are things we do that can
recharge us with our families, that
00:41:25.064 --> 00:41:26.304
do recharge us with our families.
00:41:26.304 --> 00:41:30.614
I think to deny that would be very
inauthentic, to be like, "Yeah, you
00:41:30.614 --> 00:41:33.984
know, it, it's only draining when
I'm parenting." It shouldn't be.
00:41:34.004 --> 00:41:37.224
Like, there's something not,
not correct there, right?
00:41:37.644 --> 00:41:38.094
But…
00:41:38.204 --> 00:41:39.214
Jacqui: oh, a hundred percent.
00:41:39.314 --> 00:41:43.464
I, we, we'll have like Mario Kart
night with the boys and just like be
00:41:43.474 --> 00:41:47.524
silly and like, I don't know, it sounds
ridiculous, but like let them stay,
00:41:47.554 --> 00:41:50.284
let them have ice cream later than
they would've normally or, you know?
00:41:50.284 --> 00:41:53.494
Like just the, the little,
the little things like that.
00:41:53.494 --> 00:41:55.740
Like we watched the movie
"Yes Day" a few months ago.
00:41:55.770 --> 00:41:55.950
Michael: Sure,
00:41:55.994 --> 00:41:56.194
Jacqui: I don't know
00:41:56.260 --> 00:41:56.490
Michael: yep.
00:41:56.554 --> 00:41:56.844
Jacqui: if you've seen that.
00:41:57.324 --> 00:42:01.514
And the premise of that, if you haven't
seen it, is like the kids just get a day
00:42:01.544 --> 00:42:04.604
to, I think there's three kids, to like
do whatever they want, and the parents
00:42:04.604 --> 00:42:07.244
set a budget and stuff, and they're like
whatever they want, we could say yes to.
00:42:07.624 --> 00:42:09.884
And we haven't d-, we told them
that they have to earn that
00:42:09.884 --> 00:42:12.864
somehow with stickers or whatever.
00:42:13.124 --> 00:42:17.334
But like we'll just do, 'cause they're,
the kids are being told no all day long.
00:42:17.564 --> 00:42:21.154
Like they're having to perform and be on
their best behavior at school, and then
00:42:21.154 --> 00:42:22.924
they get home and they have to unwind.
00:42:22.934 --> 00:42:27.674
And I know as parents I get really
frustrated with that, but I feel like
00:42:27.674 --> 00:42:31.234
sh-, it's, it's like, like us, like
if we've had a really stressful day at
00:42:31.234 --> 00:42:35.144
work, we come home and like we bitch and
whine and complain to whoever we go home
00:42:35.144 --> 00:42:36.464
to, if there's somebody to go home to.
00:42:36.814 --> 00:42:39.784
And if you're a single parent, I
hope you have somebody to vent to.
00:42:40.134 --> 00:42:44.204
But, for the kids, that just really just
went off on a tangent, but like we all
00:42:44.204 --> 00:42:47.544
need that space to let all of that out.
00:42:47.814 --> 00:42:51.654
And like if it's Mario Kart night or,
you know, we, well, we were playing
00:42:51.654 --> 00:42:56.024
volleyball in the pool last weekend,
just silly things that y-, you, that
00:42:56.024 --> 00:42:59.824
you know that your family has fun doing
together is, is always a good thing.
00:43:00.162 --> 00:43:00.312
Michael: Absolutely.
00:43:00.312 --> 00:43:00.612
Absolutely.
00:43:00.612 --> 00:43:01.832
And shared interests too, right?
00:43:01.832 --> 00:43:05.462
Of like, you know, maybe you're like, I
think you said your, you and your husband
00:43:05.462 --> 00:43:07.062
play soccer, your kids play soccer, right?
00:43:07.072 --> 00:43:10.832
Like, you can start to introduce some
of the things that you're interested in.
00:43:11.220 --> 00:43:11.640
Jacqui: Mm-hmm.
00:43:11.712 --> 00:43:13.332
Michael: Maybe they'll take on
to it, maybe they won't, but like
00:43:13.332 --> 00:43:16.342
that's another opportunity to
maybe recharge together, right?
00:43:16.342 --> 00:43:20.322
Because you might not have as much time
to recharge on your own, but it's still
00:43:20.322 --> 00:43:24.152
important to find time for yourself
and to, to take care of yourself.
00:43:24.448 --> 00:43:24.858
Jacqui: Yeah.
00:43:24.952 --> 00:43:27.588
Michael: Now, before we get into the speed
round, I want to ask you one, one more
00:43:27.678 --> 00:43:35.968
quick question that like, if a dad only
has 30 minutes this weekend to improve
00:43:36.128 --> 00:43:40.398
something at home, what should he tackle
first and how should he go about it?
00:43:42.062 --> 00:43:45.442
Jacqui: I would get a piece of paper,
like just piece of paper and a marker or
00:43:45.442 --> 00:43:51.832
a pen, and yeah, write down the things
that are consistently a pain in the ass.
00:43:52.382 --> 00:43:55.912
You know, I know for me, like it was the
shoe thing, because then I find brain
00:43:55.912 --> 00:44:03.192
dumping things helps me to go, "Aha," like
that's the thing that I need to create a
00:44:03.192 --> 00:44:05.282
routine for, create something standard.
00:44:05.282 --> 00:44:10.912
So, I, I never like to recommend a
solution without really digging into
00:44:10.912 --> 00:44:12.162
what's going on behind the scenes.
00:44:12.162 --> 00:44:16.302
So even with my clients, like too many
times, like companies, like they wanna
00:44:16.302 --> 00:44:21.192
put Band-Aids on, they wanna put a
Band-Aid on, like your arm gets cut
00:44:21.192 --> 00:44:22.772
off, like that's not gonna fix it.
00:44:22.792 --> 00:44:29.672
So tr-, so really, really honestly looking
at your situation at home and seeing
00:44:29.672 --> 00:44:32.062
like what, what is the biggest pain?
00:44:32.082 --> 00:44:35.832
What am I spending you know, I-,
am I walking around the house for
00:44:36.392 --> 00:44:36.552
Michael: an
00:44:36.562 --> 00:44:39.072
Jacqui: hour every night
picking up toys after the kids?
00:44:39.082 --> 00:44:43.702
Or doing, am I spending way too much
time doing the dishes or laundry for me?
00:44:43.962 --> 00:44:44.392
And
00:44:45.052 --> 00:44:45.542
Michael: which
00:44:45.542 --> 00:44:48.632
Jacqui: one of those things, like if you
could snap your fingers and make it go
00:44:48.632 --> 00:44:52.902
away or make it so much easier, reduce
the burden, like you said, like pick one.
00:44:52.932 --> 00:44:56.372
Pick one of those things after
you brain dump, and then come up
00:44:56.372 --> 00:45:01.052
with like one or two things that
you can do to ease that burden.
00:45:01.052 --> 00:45:04.912
So whatever it is for you, whether
it's, I don't know, maybe taking
00:45:04.912 --> 00:45:07.532
the dog out for a walk after dinner
to clear your head, 'cause then
00:45:07.532 --> 00:45:09.332
that will give you the head space.
00:45:09.362 --> 00:45:13.402
Or if it's, if you're constantly
irritated with your kids leaving
00:45:13.402 --> 00:45:14.672
socks everywhere, like mine,
00:45:15.004 --> 00:45:15.124
Michael: Yeah.
00:45:15.662 --> 00:45:20.512
Jacqui: like what's one little thing that
you could do to help ease that burden?
00:45:20.512 --> 00:45:23.752
'Cause then you're not gonna be
irritated by the socks everywhere, and
00:45:23.752 --> 00:45:26.632
then that'll free up, you know, things.
00:45:26.632 --> 00:45:27.732
So that's what I would do.
00:45:27.782 --> 00:45:33.052
Get a piece of paper, brain dump, write
down just what's a pain, and come up
00:45:33.052 --> 00:45:38.262
with one or two things you could do to
help relieve that burden a little bit.
00:45:38.516 --> 00:45:38.756
Michael: Absolutely.
00:45:38.806 --> 00:45:39.816
That's su-, such a great idea.
00:45:39.816 --> 00:45:42.626
I think also it has the
potential to be cathartic, right?
00:45:43.096 --> 00:45:46.416
Maybe unintentionally, but like,
because you are dumping these things
00:45:46.416 --> 00:45:51.206
out, you start to realize like,
okay, these are the things that maybe
00:45:51.206 --> 00:45:56.336
I, I don't think about because I'm
just, I'm always rushing through it
00:45:56.336 --> 00:45:57.936
and I'm, right, I'm so close to it.
00:45:57.936 --> 00:46:01.686
And now you're like, okay, now I've
identified this, like now I can start to,
00:46:02.396 --> 00:46:05.336
I'm sort of taking some of that burden off
my shoulders, putting it in front of me so
00:46:05.336 --> 00:46:08.316
that I can identify like, okay, what's one
thing I can just make a little bit easier,
00:46:08.626 --> 00:46:09.906
make just a little bit better, right?
00:46:09.906 --> 00:46:15.936
And then it starts to, I imagine you
start to relax a bit of just like,
00:46:15.996 --> 00:46:18.156
okay, yeah, that is something I can do.
00:46:18.526 --> 00:46:19.936
That is something I can accomplish, right?
00:46:20.356 --> 00:46:23.986
It doesn't have, again, it may feel
overwhelming trying to come up with
00:46:23.996 --> 00:46:25.516
all these different things, right?
00:46:26.482 --> 00:46:27.046
Jacqui: Yeah, but one at a time.
00:46:27.096 --> 00:46:28.166
Michael: To go write it
down, but one at a time.
00:46:28.166 --> 00:46:30.466
It's just like, it's not so, not so bad.
00:46:30.466 --> 00:46:31.916
And you, you don't have
to be perfect with it.
00:46:31.916 --> 00:46:34.566
You're not gonna remember everything that
irritated you throughout the week, right?
00:46:35.056 --> 00:46:37.996
U-, unless you're keeping a running tally,
you have a notebook in your pocket and
00:46:38.006 --> 00:46:41.856
you're writing it down and, and maybe
that's what you do, but most likely you're
00:46:41.856 --> 00:46:43.346
gonna miss some stuff, and that's okay.
00:46:43.406 --> 00:46:48.356
But you found something that, that maybe
you can make just a little bit better.
00:46:48.406 --> 00:46:51.946
And you only have 30
minutes, like, great, just
00:46:52.062 --> 00:46:52.412
Jacqui: Yeah.
00:46:52.466 --> 00:46:55.216
Michael: Sit down and just put some
of those thoughts, you know, from pen
00:46:55.216 --> 00:46:58.766
to paper, and now you can look at it
from a different perspective, right?
00:46:58.766 --> 00:47:01.796
Instead of being in your head,
they're out in front of you literally,
00:47:01.980 --> 00:47:02.250
Jacqui: Yes.
00:47:02.306 --> 00:47:05.126
Michael: and then you can be like,
"Okay, now I can see this a little
00:47:05.126 --> 00:47:07.906
bit differently. I've got a little
bit different perspective." You know,
00:47:08.208 --> 00:47:08.628
Jacqui: Mm-hmm.
00:47:08.656 --> 00:47:12.486
Michael: I can start to, you know,
calm myself to be in the moment
00:47:12.486 --> 00:47:15.696
of like, okay, yeah, I'm not
gonna get to the shoes this week.
00:47:15.706 --> 00:47:21.046
That's, you know, a longer term thing, but
maybe I can get to the exercise part of
00:47:21.046 --> 00:47:22.816
like, I want to build in more exercise.
00:47:22.826 --> 00:47:24.906
Like, I just need to let some
of that go, like, oh, like now
00:47:24.906 --> 00:47:25.876
I'm gonna figure this out like,
00:47:26.120 --> 00:47:26.250
Jacqui: Yeah.
00:47:26.266 --> 00:47:29.566
Michael: You know, I'm gonna get up 10
minutes earlier, or I'm gonna take this
00:47:29.566 --> 00:47:33.026
time that I would be doing something
else and I'm going to, to try and
00:47:33.026 --> 00:47:34.506
exercise two days this next week, right?
00:47:35.696 --> 00:47:38.896
It becomes more attainable, right?
00:47:39.056 --> 00:47:42.926
And it, it doesn't have to, again, it
doesn't have to be this huge process.
00:47:42.926 --> 00:47:45.106
We're talking, you know,
30 minutes or less, right?
00:47:45.106 --> 00:47:47.166
Like the old Domino's
Pizza commercials, right?
00:47:47.176 --> 00:47:50.146
W-, it's, it doesn't
have to be a big thing.
00:47:50.416 --> 00:47:54.026
You can, right, but then you
can start to build on that.
00:47:54.046 --> 00:47:57.236
Like, okay, now that I've dumped
out all these ideas, maybe this next
00:47:57.236 --> 00:48:00.736
week I'm focusing on exercise, but
two or three weeks from now I can
00:48:00.736 --> 00:48:03.146
go back to that shoe thing because
I've a little bit more clear-headed,
00:48:03.318 --> 00:48:03.458
Jacqui: Yeah.
00:48:03.626 --> 00:48:03.966
Michael: right?
00:48:04.046 --> 00:48:06.506
And now I can start to
think what ideas do I have?
00:48:06.506 --> 00:48:09.056
How can I maybe make
this a little bit better?
00:48:09.056 --> 00:48:12.496
Or how can I bring this up in conversation
with those it, it affects to come
00:48:12.496 --> 00:48:13.856
up with an idea together, right?
00:48:14.616 --> 00:48:23.306
So I want to go from the smart
and sane to the totally not
00:48:23.336 --> 00:48:25.196
any of that in our speed round.
00:48:25.196 --> 00:48:26.046
Five quick questions that have
00:48:26.196 --> 00:48:26.666
Jacqui: Let's go.
00:48:26.726 --> 00:48:29.826
Michael: nothing to do with anything,
starting with what's the first kids
00:48:29.846 --> 00:48:31.396
show theme song that comes to mind?
00:48:33.446 --> 00:48:35.676
Jacqui: Oh my God, Rugrats.
00:48:35.878 --> 00:48:35.888
Michael: Rugrats?
00:48:35.928 --> 00:48:36.268
Okay.
00:48:36.696 --> 00:48:36.796
Jacqui: The, that
00:48:37.458 --> 00:48:37.748
Michael: Yeah.
00:48:38.116 --> 00:48:39.536
Jacqui: Doo, doo, doo, doo, doo, doo.
00:48:39.866 --> 00:48:40.216
Yeah.
00:48:40.246 --> 00:48:40.636
Wow.
00:48:41.314 --> 00:48:44.344
Michael: It's been, it's been a minute
since I've heard "Rugrats." Yeah.
00:48:44.604 --> 00:48:45.344
Good choice, good choice.
00:48:45.354 --> 00:48:46.534
So what was your very first…
00:48:46.686 --> 00:48:48.586
Jacqui: I, I like that that's
from my childhood, not the
00:48:48.824 --> 00:48:49.334
Michael: Right, of course.
00:48:49.376 --> 00:48:49.436
Jacqui: kids.
00:48:49.436 --> 00:48:51.896
For the kids, it's like that Spidey
and Friends, the Fall Out Boy.
00:48:52.154 --> 00:48:52.454
Michael: Yeah.
00:48:53.024 --> 00:48:53.314
Okay.
00:48:53.694 --> 00:48:54.934
What was your very first job?
00:48:56.488 --> 00:49:01.368
Jacqui: My very first job, I was a, a, I
don't know if you'd call it a counselor,
00:49:01.558 --> 00:49:05.878
at the, the township that I grew up in
ran a, a summer camp, daycare thing.
00:49:05.878 --> 00:49:09.208
So I was like the teenage
helper, like, for like a second
00:49:09.228 --> 00:49:10.348
grade classroom for the summer.
00:49:10.472 --> 00:49:10.772
Michael: Cool.
00:49:11.052 --> 00:49:11.502
Very cool.
00:49:11.982 --> 00:49:14.772
Would you rather spend 24
hours as a toddler-sized T-Rex
00:49:14.772 --> 00:49:15.982
or a T-Rex-sized toddler?
00:49:15.996 --> 00:49:16.695
Jacqui: Oh my God.
00:49:16.955 --> 00:49:21.545
A to-, a to-, a, a toddler-sized T-Rex.
00:49:21.595 --> 00:49:22.185
Michael: Why is that?
00:49:24.065 --> 00:49:24.945
Jacqui: It's like the Would You Rather.
00:49:24.945 --> 00:49:26.165
We play that game with the boys.
00:49:27.115 --> 00:49:27.995
Be-, I don't know.
00:49:28.055 --> 00:49:29.385
I feel like it would be fun.
00:49:29.395 --> 00:49:32.735
It would just look ridiculous and run
around, and I could probably put it in
00:49:32.735 --> 00:49:38.105
like one of those little baby playpen
things and feed it cool things and yeah,
00:49:38.105 --> 00:49:41.225
no, toddlers, real toddlers, no, I don't
ever want to go back to that again.
00:49:41.475 --> 00:49:44.295
So no, I wanna, I wanna play
with a little baby dinosaur.
00:49:44.445 --> 00:49:44.795
That sounds fun.
00:49:44.835 --> 00:49:46.477
Michael: That is a very honest answer.
00:49:46.477 --> 00:49:47.187
I appreciate that.
00:49:48.217 --> 00:49:51.117
What's your go-to karaoke song or
the one you would sing if you had to?
00:49:52.569 --> 00:49:53.219
Jacqui: Oh my God.
00:49:53.489 --> 00:49:56.539
I have a terrible singing
voice whenever I play piano.
00:49:56.539 --> 00:49:58.499
Whenever I sing, everybody
tells me to shut up.
00:49:58.819 --> 00:50:06.079
But, oh my God, I, I love Janis Joplin,
and I wish I could sing like her.
00:50:06.719 --> 00:50:08.249
I feel like I go, oh, God.
00:50:08.869 --> 00:50:09.719
I don't even know.
00:50:10.629 --> 00:50:11.539
I hate karaoke.
00:50:12.959 --> 00:50:15.219
I feel like I, oh, you know what it is?
00:50:15.269 --> 00:50:16.553
It's "Piano Man" from Billy Joel.
00:50:16.603 --> 00:50:16.923
Michael: Okay.
00:50:18.049 --> 00:50:18.463
Jacqui: That's what it is.
00:50:18.463 --> 00:50:18.843
Michael: Great choice.
00:50:19.219 --> 00:50:21.087
Jacqui: I can play it,
but don't make me sing it.
00:50:21.137 --> 00:50:21.467
Michael: Got it.
00:50:21.929 --> 00:50:24.419
Jacqui: Except if I've had
too many margaritas, then I'll
00:50:24.419 --> 00:50:25.779
sing it, and you'll regret it.
00:50:27.147 --> 00:50:27.577
Michael: That's fair.
00:50:27.577 --> 00:50:27.977
That's fair.
00:50:28.217 --> 00:50:30.307
What's the weirdest thing you've
ever carried around in your
00:50:30.307 --> 00:50:31.817
bag, briefcase, or pockets?
00:50:34.099 --> 00:50:36.919
Jacqui: The weirdest thing I've
ever carried around in my, hmm.
00:50:37.559 --> 00:50:41.169
How, how, how c-, how can we go with this?
00:50:42.189 --> 00:50:43.439
I tell you a real funny story.
00:50:43.969 --> 00:50:45.219
I used to be on this medicine.
00:50:45.859 --> 00:50:46.569
I have narcolepsy.
00:50:46.569 --> 00:50:49.689
I used to be on this medicine that's the
pharmaceutical equivalent of roofies.
00:50:49.689 --> 00:50:50.009
Michael: Oh, wow.
00:50:50.349 --> 00:50:52.839
Jacqui: So not a lot of people don't
know that, and I had to travel with
00:50:52.839 --> 00:50:56.399
it, and I got pulled over from TSA,
and they're like, "What is this?"
00:50:56.459 --> 00:51:00.129
And I'm like, "It's medicine. Like,
it's in a bottle." And so I was
00:51:00.129 --> 00:51:03.329
traveling with pharmaceutical-grade
roofies through an airport.
00:51:03.509 --> 00:51:08.029
And yeah, I got stopped for a long
time when they had to test it and
00:51:08.029 --> 00:51:10.829
clear it and, like, call my doctor
to make sure it was legitimate.
00:51:11.389 --> 00:51:11.669
Michael: So,
00:51:11.669 --> 00:51:14.529
Jacqui: yeah, that's, that's probably the
weirdest thing I've carried on my person.
00:51:15.653 --> 00:51:16.153
Michael: Fair enough.
00:51:16.183 --> 00:51:16.523
Fair enough.
00:51:16.823 --> 00:51:19.503
Jacqui, this has been such a
practical, insightful conversation.
00:51:19.583 --> 00:51:22.893
For anyone who wants to simplify
their work and life or maybe bring
00:51:22.893 --> 00:51:25.563
you in to help build better systems,
where can they find you or learn
00:51:25.563 --> 00:51:26.843
more about what you're working on?
00:51:28.087 --> 00:51:31.167
Jacqui: Yeah, so my website is
productivitynerd.consulting,
00:51:31.177 --> 00:51:34.277
and I'm actually running a
masterclass every two months.
00:51:35.367 --> 00:51:37.197
So there is a button on the website.
00:51:37.197 --> 00:51:40.707
So the masterclass is, I still have
to name it officially, but the name
00:51:40.707 --> 00:51:42.547
is like Why Scaling Feels So Hard.
00:51:42.947 --> 00:51:45.237
And it's an interactive masterclass.
00:51:45.247 --> 00:51:48.667
It's not a sit with your camera off
and multitask and do other things.
00:51:48.667 --> 00:51:53.607
We really dig into like the why,
those root causes of why things,
00:51:53.897 --> 00:51:55.587
why scaling feels so difficult.
00:51:55.647 --> 00:51:59.677
And it's, it's the f-, the last
one I ran was really, really cool.
00:51:59.727 --> 00:52:04.117
We had seven, seven business owners all
in a room, all spewing out the things
00:52:04.117 --> 00:52:08.137
that like they complain about at the
end of the day on all the things that
00:52:08.147 --> 00:52:11.507
why their client delivery feels so
difficult and why scaling is so hard.
00:52:11.507 --> 00:52:14.717
So, I would love for you to attend
the masterclass if you'd like to,
00:52:14.717 --> 00:52:16.327
so you can find that on the website.
00:52:16.463 --> 00:52:16.663
Michael: Awesome.
00:52:16.663 --> 00:52:17.213
I appreciate it.
00:52:17.663 --> 00:52:20.173
Jacqui, thank you again so
much for, for joining me today.
00:52:20.183 --> 00:52:20.643
Your,
00:52:20.967 --> 00:52:21.937
Jacqui: Thanks for having me, Michael.
00:52:22.383 --> 00:52:25.393
Michael: your systems and your
stories behind the systems are,
00:52:25.653 --> 00:52:31.333
they're really inspiring in a way
because they are, they're practical
00:52:31.653 --> 00:52:34.003
and they're, they're sensical, right?
00:52:34.003 --> 00:52:37.683
It's like sometimes it's like, okay,
you have to do A, B, and C, right?
00:52:37.683 --> 00:52:38.433
But it, this is like,
00:52:38.601 --> 00:52:39.001
Jacqui: Yeah.
00:52:39.023 --> 00:52:40.223
Michael: there is an end result, right?
00:52:40.253 --> 00:52:46.793
And you have a great way of being able
to figure out what is the end re-, what
00:52:46.793 --> 00:52:51.173
is the end result we want to go for and
how do we go about getting there, right?
00:52:51.193 --> 00:52:55.023
And it applies both at work
and at home and pretty much
00:52:55.103 --> 00:52:57.313
all aspects of life, right?
00:52:57.313 --> 00:52:59.653
So whether you're running your own
business, you're working for somebody
00:52:59.653 --> 00:53:04.003
else, or you're just trying to manage
your household on a daily basis, right?
00:53:04.177 --> 00:53:04.567
Jacqui: Mm-hmm.
00:53:04.733 --> 00:53:07.033
Michael: Putting in these
systems, and like you said, these
00:53:07.033 --> 00:53:08.743
systems don't have to be complex.
00:53:08.753 --> 00:53:11.113
They can be, right, and maybe
you build up to something like
00:53:11.113 --> 00:53:12.343
that, but they don't have to be.
00:53:12.483 --> 00:53:14.063
It can be a one-step system, right?
00:53:14.063 --> 00:53:18.333
We're trying to reduce that day-to-day
burden so we can do the things
00:53:18.333 --> 00:53:20.263
that matter most to us more often.
00:53:20.527 --> 00:53:20.817
Jacqui: Yes, absolutely.
00:53:20.833 --> 00:53:23.933
Michael: So I appreciate you, you coming
on and, and sharing your story with us.
00:53:23.933 --> 00:53:24.633
I appreciate it.
00:53:25.203 --> 00:53:27.393
Jacqui: Thank you for having
me since I'm not a dad.
00:53:27.433 --> 00:53:28.423
Married to a dad, but, you know?
00:53:28.579 --> 00:53:29.009
Michael: Of course.
00:53:29.079 --> 00:53:35.589
I, I, yeah, I think for me, as a
dad, I think we can learn from people
00:53:35.589 --> 00:53:37.639
of all different backgrounds and
all different experiences, right?
00:53:37.639 --> 00:53:42.799
It doesn't matter, you know,
your expertise as a parent and
00:53:42.799 --> 00:53:46.319
also your expertise in systems, I
think are both applicable to dads.
00:53:46.319 --> 00:53:50.209
And I think for myself, at least,
I've pulled, I, I'm learning as
00:53:50.209 --> 00:53:52.419
you're talking of like, these are
things that I can start to do.
00:53:52.419 --> 00:53:55.249
I can start to pull into my
world and start applying, right?
00:53:55.539 --> 00:54:00.299
Just because you're not a dad, you're a
mother, doesn't mean that what you have
00:54:00.319 --> 00:54:05.049
built and what you're, you work on isn't
applicable to what I do as a father.
00:54:05.109 --> 00:54:08.149
And I think a lot of other dads are
also going to, to feel that way.
00:54:08.149 --> 00:54:11.119
So again, I really appreciate
you, you coming on and sharing.
00:54:11.211 --> 00:54:11.611
Jacqui: Of course.
00:54:11.991 --> 00:54:12.469
This was great.
00:54:12.519 --> 00:54:12.879
Michael: Thank you.
00:54:12.879 --> 00:54:15.359
And so finally, before you go,
if you're a dad listening to this
00:54:15.389 --> 00:54:17.739
and you find yourself in between,
navigating a season that feels
00:54:17.739 --> 00:54:21.119
different, head to gaptogig.com,
subscribe to the Gap to Gig newsletter.
00:54:21.179 --> 00:54:23.989
It comes out every Friday, and it's a
quieter space to reflect on work, life,
00:54:23.989 --> 00:54:25.249
and what really matters right now.
00:54:25.499 --> 00:54:27.979
And if this conversation resonated,
consider sending it to another
00:54:27.979 --> 00:54:28.959
dad who might need to hear it.
00:54:29.199 --> 00:54:30.579
Until next time, I'm Michael Jacobs.
00:54:30.579 --> 00:54:32.529
Thanks for showing up and
listening to Gap to Gig.
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